Surf City Transfers - Airport Transfers Gold Coast and Brisbane - Interview


Be My Guest

4 months ago

Various Airport Transfer options are available for you to travel to and from airports. Depending on the number of people you are travelling with, you need to choose the proper mode of transportation suitable for you. The mode of transportation depends on the number of people you are travelling with and the budget you have allocated for the travel.


Cylex: How does someone book a transfer with you?

Surf City Transfers: They can book over the phone, or by completing the "request a quote" form.

Cylex: What sort of transport will the client travel in?

Surf City Transfers: The client will have a  private vehicle, either a sedan, SUV, people mover or mini bus depending on how many passengers are travelling.

Cylex: How long have you been providing your services?

Surf City Transfers: We’ve been in business since 2013.


Cylex: Do you charge extra on Christmas Day or New Year's Day or other public holidays?

Surf City Transfers: No, there is a surcharge of $22.00 for pick ups between 11pm & 4am.

Cylex: What if a flight arrives early or is delayed? Will the client be charged extra?

Surf City Transfers: The drivers monitor the flight so whether it is early or delayed their driver will be at airport (no extra charge); if the flight is extremely delayed there may be a change in driver & vehicle.

Cylex: What cars do you use for customers? Can they provide a carseat for children if the case?

Surf City Transfers: We have a fleet of Mercedes, Ford, Holden & Toyota - we provide child restraints free of charge.

Cylex: How are your services different from the competition?

Surf City Transfers: What sets Surf City Transfers apart from the rest is our good old fashioned customer service. All customers receive a full itemised itinerary, which includes the driver's name and contact number. Customers also receive an SMS reminder the evening before their transfer, so they have the information they need handy on their phone on their travel day. It is this commitment that ensures when they choose Surf City Transfers they choose professionalism and reliability each and every time.


Surf City Transfers  won a Business Excellence Award in the "Be My Guest Program" for outstanding service - this was voted by our customers - see the attached award logo, the trophy & the presentation. Surf City Transfers offer you a professional and reliable service to get to and from the airports quickly and efficiently. They offer a range of airport transfer services to Australia's leading holiday destination 'The Gold Coast, Famous for Fun' and the gateway to the world Brisbane International and Domestic Airports. Surf City Transfers also offer a private resident pick up service, to transfer you to the south east Queensland's airports, Brisbane cruise terminals & Northern NSW, in addition to corporate travel arrangements, theme park transfers, conference transportation, transfers for sporting events, plus a whole range of tours available on request.